(4.7 / 5)1667+ Ratings
Toki Mats Reviews
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Feb 10, 2023
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Toki Mats Customer’s Q&A
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Toki Mats FAQs
What is Toki Mats’ return & exchange policy?
If you're unhappy with your mat, the company will accept unused, unopened products returned within 30 days of arrival with original packaging. Returns will be processed within 5-7 business days after inspection of the returned product. Refunds, minus shipping costs, will be processed within 5-7 business days after inspection of the returned product. To exchange a product, return the original for a refund and purchase the new one separately.
Where does Toki Mats ship?
The company offers free shipping to the 48 contiguous states on qualifying purchases and ship to the majority of foreign countries. They ship to Hawaii, Alaska, and APO addresses, however free shipping is not available to them. Additionally, they are unable to deliver bigger shipments to PO Boxes.
What are Toki Mats' mats made of?
Two natural latex foam inserts and one fabric cover with two side zip openings make up Toki Mats' play mats. Covers for playmats: either vegan leather or 100 percent organic cotton (their Everywhere Mats). The Everywhere covers are OEKO-TEX certified, water-based microfiber PU leather, and the cotton covers are GOTS certified organic.
Are Toki Mats' mats safe for children to sleep on?
Despite the fact that the materials are secure, this particular item is not made for sleeping. The mats have not been treated with flame retardants as needed by sleep products, despite the fact that they are completely permeable and self-ventilating. As a reminder, if your kid does take a nap, you shouldn't let him or her sleep on the mats by themselves.